Entrepreneurs should apply directly to the concerned utility authority for obtaining utility services. Or they can approach BOI for assistance, so long as they provide a copy of the company registration/sanction letter. A utility service cell (one stop service) within BOI is responsible to help investors in obtaining the necessary utility services in locations outside of the export processing zones.

For utility services in locations within the export processing zones BEPZA* is the responsible authority for obtaining utility services.

*BEPZA=Bangladesh export processing zones authority